Delivery Pizza is almost always associated with the majority of pizza establishments. In reality, pizza and shipping go hand in hand for almost 80% of pizzerias. Every year, Americans spend about $10 billion on delivered-to-the-door pizza, and while not having a shipping provider is now regarded as a bad flow for enterprises, having a bad shipping device in the region is even worse. Customers who purchase delivery pizza are eager to get their hands on it as soon as possible. If their delivery is late or defective, it can ruin a customer’s experience and make them think twice about ordering from your restaurant again.
So, the most important shipping overall performance metrics to look for are as follows:
Promise time: When it comes to promises, how long is too long? While statistics indicate that the ordinary customer would remain loyal to a brand if pizza is delivered within 35 minutes, it’s very easy to lose business by providing incorrect shipping times.
Speed: The speed with which a product is delivered is the most important factor in customer satisfaction, with a median of 60% of buyers across markets citing it as a crucial component. The time it took from the time, the customer’s order was put into the POS until it was assigned to a motive force is known as out-the-door (OTD) time. If that is too long, you may have issues with kitchen efficiency, as well as staffing in the kitchen and the motive force.
At Pizza Machine, our pizza restaurant offers high-quality, high-satisfaction dishes at reasonable pricing. We’ve lived in the neighborhood for 30 years and are now on our third generation! We outperform our competitors in terms of choice, service speed, and customer satisfaction. Please call 954-437-3333 if you have any questions or if you are from Pembroke Pines, Miramar, Weston, Hollywood, FL, and Cooper City areas.